Broker Evaluation Checklist

Use a carrier credit-reporting service like TransCredit ($40/month) or Ansonia Credit Data. These services compile payment history from thousands of carriers and assign credit scores to brokers. DAT and Truckstop.com also have broker credit tools built into their platforms. Checking credit before hauling is the single best way to avoid non-payment.

Double-brokering is when a broker re-brokers a load to another broker who then tenders it to you. This is illegal and dangerous because the middle broker has no bond covering you. Signs: the rate seems too high for the lane, the broker found it on a public load board, or the rate confirmation entity does not match the broker's MC number. Always verify the MC on the rate confirmation matches FMCSA records.

First, send a written demand letter (email and certified mail). If no response in 30 days, file a claim against their BMC-84 surety bond through the bonding company listed on FMCSA SAFER. You have up to 18 months from the delivery date. You can also file a complaint with FMCSA and post a review on carrier forums to warn other drivers.